IT Administrator Service Desk / Onsite Support (m/w/d)
Have you ever heard of the term "everyday IT"? Neither have we. Because there's no such thing as a boring IT day. Especially not for us in the IT Operations department. Whether it's managing the server environment, setting up the network infrastructure of a new location, introducing new software or cloud apps: the great depth and breadth of production and the IT environment completely under our own control offer a broad playground for IT professionals and our customers appreciate it.
WHAT YOU HAVE FUN AT
- You will provide 1st level support both on-site and remotely in consultation with colleagues from corporate IT for the operational areas of the Abingdon site
- You will also be responsible for the administration, configuration and installation of mobile devices (forklift terminals, handheld scanners, label printers)
- In order to guarantee the best possible hardware supply for the employees on site, you will be responsible for managing the corresponding inventory
- You will also ensure the smooth installation and operation of Microsoft Windows client systems and other software
- You are the central point of contact for employees on site and represent your team colleagues in Germany as a corporate IT ambassador
- We are constantly working to inspire new customers for Simon Hegele, which is why we need your IT expertise for the perfect implementation of customer requirements
- You will also be responsible for the documentation management of past and current processes
- The team in Germany and the management in Abingdon are always on hand with help and advice, which is why regular consultations are a matter of course for you
WHAT YOU BRING TO THE TABLE
- You handle the first level job with ease as you have already gained relevant experience
- The concerns of end users are important to you, which is why you are happy to assist them with your service-orientated way of working
- You are particularly familiar with IT support using a ticket system (ideally with Matrix 42)
- No one can fool you when it comes to the installation, administration and maintenance of hardware and software
- You have a very good command of English and ideally a good command of German
- An international environment is exactly what you are looking for in your new challenge
- Your communicative, independent and team-orientated way of working rounds off your profile
WHAT WE OFFER
Support
And many more Benefits are waiting for you!
KNOWLEDGE and CONTACT
Are you interested? Then we look forward to receiving your application with your earliest possible starting date and salary expectations! Please do not hesitate to contact us.
Contact Person
Lukas Mahler
Mobile: +49 171 6028528
Simon Hegele Logistics and Service Ltd
DQ 120 Didcot Quarter Sutton Courtenay Road Sutton Courtenay Abingdon OX14 4TE United Kingdom